I bought a LaCie hard drive recently, and I noticed an interesting gap between the global usability of the LaCie Web site and the installation software that shipped with the drive.
I’m sure this is an issue not unique to LaCie. The folks who manage the Web site generally sit in a different part of the [...]
Entries Tagged as 'ecommerce'
Global user experience is much more than a Web site
January 11th, 2009 · No Comments
Tags: Business globalization · Web Globalization · ecommerce
Geolocation in the Wall Street Journal
September 30th, 2008 · No Comments
I was quoted briefly in an article in the Journal on the benefits of geolocation. Geolocation can be used to do many things, but I find it particularly useful in directing Web users to localized Web sites. You can read the article here.
Tags: Web Globalization · ecommerce
Google perpetuates the American .com myth
July 4th, 2008 · 4 Comments
Google features a 4th of July logo at Google.com today.
This is not all that unusual; Google has been doing this for several years now. But there is an inherent flaw in hosting an American visual at Google.com: The .com address is not synonymous with USA.
I know, it’s a picky thing. And yet it’s not such [...]
Tags: Global navigation · Languages · Translation · Web Globalization · ecommerce

