I was fresh out of college and living in Australia when I first experienced Boxing Day.
I was clueless. I thought the Aussies were unusually eager fans of, well, boxing.
If only I had Wikipedia back then.
Now, Boxing Day simply reminds me that one person’s workday is another person’s holiday.
Apple is celebrating [...]
I wrote an article for UX Magazine (based on my research for Lionbridge) that highlights global best practices in the travel industry.
Travelers want websites that travel with them
In the travel industry, your customers are mobile. If you greet them with a “select country” pull-down menu, they might wonder [...]
From The Wall Street Journal interview with the founder of KIND Snacks:
WSJ: Kind recently became the subject of a trademark battle with Italy’s Ferrero SpA, a $10 billion candy giant, whose brands include Kinder. What happened and what did you learn from that?
Mr. Lubetzky: It was a minor incident [...]
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